Bizee vs. ZenBusiness Comparison

Establishing a business entity is a vital step in starting a business. Given its complicated and laborious nature, numerous entrepreneurs prefer to hire a professional to ensure the task is done correctly. These business formation services frequently offer additional services that can be beneficial to a new business owner.

Two of the top online services to contemplate are Bizee (formerly Incfile) and ZenBusiness. To assist you in figuring out which is superior and which could be the perfect fit for you and your business, we’ve comprehensively examined their services, adopting the perspective of an entrepreneur. Continue reading to make an informed decision that will set your business on the road to success.

Services Overview

Our Verdict

Following an extensive evaluation, we’ve concluded that ZenBusiness provides the best value. Both Bizee and ZenBusiness offer complimentary plans, enjoy positive customer feedback, and provide a broad array of services for new entrepreneurs. However, ZenBusiness marginally leads due to its stellar industry reputation and superior customer support.

Pricing

Turnaround Time

Help and Support

Customer Satisfaction

Ease of Use

Overall Score: 4.2/5

Learn More

Pricing

Turnaround Time

Help and Support

Customer Satisfaction

Ease of Use

Overall Score: 4.7/5

Learn More

Both ZenBusiness and Bizee offer a robust and comprehensive suite of offerings and a la carte options. However, we give a small advantage to ZenBusiness, because of its great industry reputation, reliable customer support and good value for the money.

Pros and Cons

Plans and Pricing — Winner: Bizee

Bizee

Bizee’s basic formation services (Silver plan) are free, except for state filing fees. It provides a year of free registered agent services, unlimited name searches, business tax consultation, business banking account, and lifetime compliance alerts. After the first year, the registered agent service renews at $119/year. The Gold ($199) and Platinum ($299) packages offer substantial features, justifying their cost.

ZenBusiness

Renowned for some of the most affordable rates in the industry, ZenBusiness offers a free LLC formation package — the Starter plan.

For those desiring more comprehensive features, the $199 Pro package offers continuous compliance support, an EIN, an operating agreement, and rush processing.

Additionally, the $349 Premium plan includes rush processing service, a business website package, and a domain name.

Please note that for both services, none of these plans include state filing fees, which vary from state to state.

Experience — Winner: Bizee

Bizee

Bizee, previously known as Incfile and established in 2004, has aided in the formation of over a million businesses.

ZenBusiness

ZenBusiness was founded in 2015 and has formed over 500,000 businesses.

Customer Support — Winner: ZenBusiness

Bizee

We tested Bizee’s customer service channels thoroughly, including chat, email, and phone. The response times were impressive across all platforms, with almost instant replies on chat, immediate phone pickup, and an email response in less than a day. You can contact the support team Monday to Friday.

ZenBusiness

The customer support team at ZenBusiness is accessible via phone, email, or our online chat portal, and they’re available even on Sundays.

Turnaround Times — Winner: ZenBusiness

Bizee

Bizee guarantees free same-day processing for their Premium plan, and it’s also possible to pay for expedited processing if you choose the Silver or Gold plan. The turnaround time is state-dependent, but usually, it takes around three weeks to form your business. Bizee provides a valuable comparison tool to help you estimate your turnaround time.

ZenBusiness

At ZenBusiness, formation speeds are state-dependent. For urgent requests, premium packages offer rush service. Compared to other formation services, ZenBusiness matches or slightly exceeds their speed.

Customer Reviews — It’s a Tie Between the Two

ZenBusiness

ZenBusiness shines in customer feedback, with over 14,800 reviews on Trustpilot alone, most of which are positive. Clients often praise their services for being efficient and easy to use.

Bizee

Bizee has over 18,000 customer reviews on Trustpilot alone, with the majority of them sharing highly positive customer feedback.

Ease of Use — Winner: ZenBusiness

Bizee

The process of forming a business with this service is fast, simple, and user-friendly. The upgrade options provide clear and useful information rather than being pushy. However, clicking on the Back button can lead to having to start the process over.

Despite this, the website is straightforward and easy to use overall, particularly if you’re prepared to complete the entire process in one go.

ZenBusiness

Purchasing a business formation service from ZenBusiness is a breeze. You begin by choosing the desired incorporation package, then provide basic personal and business information, and select any additional features. It’s a simplified process designed to avoid any confusion.

Additional Services — It’s a Tie Between the Two

Both ZenBusiness and Bizee present a suite of additional business services, many of which are shared between the two. Both can assist with vital tasks such as EIN acquisition, annual reports, foreign registrations, and more.

Yet, each company has carved out its own unique niche in the realm of business services. ZenBusiness stands out with its exclusive Worry-Free Compliance service, which manages annual report filings and ensures you stay informed about crucial deadlines, a service that Bizee does not offer. On the other hand, Bizee provides a unique service in the form of trademark registration, a feature not found in ZenBusiness’s offerings.

In choosing between these two, your decision should take into account which unique services best align with your business needs.